Products and decoration

What does “OSFA” mean?

OSFA stands for “one size for all.” This applies to items such as hats, bags or notebooks where different size options are not available.

How long does it take to get my order?

Most wearables on this site are produced “on-demand” and are not already in inventory with the Constellium logo. It takes 7 - 10 business days from order to delivery of your item. Accessories may already be printed and may deliver within 5 days.

What logo options are available?

All items will be embroidered/printed with the approved Constellium logo. In accordance with Constellium’s brand guidelines, the color of the logo depends on the color of the item ordered. The logo application (embroidery, screen print, emboss, etc.) depends on the item and is predetermined with Constellium and the manufacturer. Additional customization is not available on individual items.

Order tracking

How will I know my order has been received by AllCustomWear?

You will receive an email confirmation with your order details immediately after placing an order. This email will include your order number.

How can I track my order?

To track your order, visit myconstelliumcatalog.com and click on the Order Tracking tab. Input your order number to view the status.

How will I know my order has shipped?

When your order ships, you will receive an email with the UPS tracking number. Visit ups.com to track the status of a shipment.

Payments and gift cards

How do I pay for my purchase?

Debit or credit card

You may pay with a debit or credit card for all orders. AllCustomWear accepts Visa, MasterCard, American Express, Discover and Diner’s Club cards. The charge will appear on your statement as “AllCustomWear”.

Gift credit

If you have a gift credit, the amount will appear in the upper right corner of the page when you log into your account. This amount will be automatically applied to your order during check out. Any remaining gift credit will be available for future purchases. If your purchase exceeds the value of the gift credit, you will be prompted to complete your purchase with a credit or debit card.

Do you offer gift cards?

To purchase a gift credit, contact Ruthie Searcy . Gift credits appear in the user’s account as funds available to make a purchase.

How do I pay with a gift credit?

If you have a gift credit, the amount will appear in the upper right corner of the page when you log into your account. This amount will be automatically applied to your order during check out. Any remaining gift credit will be available for future purchases. If your purchase exceeds the value of the gift credit, you will be prompted to complete your purchase with a credit or debit card.

How can I check the balance on a gift credit?

When you log into your account, your gift credit balance will appear in the upper right corner of the screen.

If you have questions about your order or need to initiate a return/exchange, please email help@support.allcustomwear.com. Please review our exchange policy, prior to emailing, at support.allcustomwear.com . Shipping

What service will be used to ship my items?

AllCustomWear uses UPS Ground as its standard delivery method.

Is expedited shipping available?

Since most items are not stocked, expedited shipping is not available at checkout. If you need your order shipped quickly, please contact Team Constellium or call 540-588-0477. We will assist in expediting your order as quickly as possible or offer alternative product available for faster shipment.

Is shipping free?

Shipping is free for any order of $50 or more (pre-tax). For orders of less than $50, shipping is estimated during the checkout process.

Is international shipping available?

AllCustomWear only ships items for myconstelliumcatalog.com within the United States.

Will my items ship to my home or to my office/plant?

Please indicate the shipping address you prefer during checkout.

. AllCustomWear must be notified of a return due to missing, damaged or incorrect merchandise within 45 days.

Can I exchange an item?

You may exchange an item for a different size, but it must be the same item you ordered, be in new condition and have all tags attached. To initiate an exchange, contact Scott Tinder . A call tag will be issued to you and once the item has been returned and checked for damage, the new size will be shipped to you. AllCustomWear must be notified of your request for an exchange within 45 days.

Who can I contact with questions about the Constellium online catalog or product selection?

Please contact Team Constellium or call 540-588-0477.

Can I special order an item?

For bulk orders of other items, please contact Team Constellium or call 540-588-0477.

Who manages myconstelliumcatalog.com?

AllCustomWear is the sole owner of the website and is responsible for its management, as well as for the production and shipping of all items ordered through myconstelliumcatalog.com or directly through AllCustomWear.

What is the relationship between Constellium and AllCustomWear?

Constellium has selected AllCustomWear as a preferred supplier for Constellium-branded products and has worked with them to ensure compliance with Constellium’s branding policy, negotiated pricing and quality assurance. Constellium is not responsible for the management of this website, or the production or shipping of any item(s) ordered through this site.

Who can I contact at Constellium to discuss myconstelliumcatalog.com?

To share a comment with Constellium about the catalog, please contact the North America Communications Department. Delphine Dahan-kocher Please note that all questions related to orders made on the site must be directed to AllCustomWear. Constellium is not responsible for the management of this website, or the production or shipping of any item(s) ordered through this site.

Privacy policy

How does AllCustomWear protect my personal information?

All AllCustomWear websites are PCI compliant and no credit card information is stored at our company nor do any employees have access to card user information. Credit card transactions are processed by Authorize.net, the leader in online transactions. You will not be marketed to or receive emails from AllCustomWear, except regarding an order made from myconstelliumcatalog.com.